Simon Tin-Yul Kok

With over 20 years experience as an information technology manager for start-ups and fast-growth high-tech organizations - my passion and dedication is focused on leading and supporting individuals and teams in your organization to cross the chasm to success in the following core service delivery disciplines:

What I Do

Implementing IT/Ops

Defining and delivering technology infrastructure that can scale horizontally and vertically to support your business objectives.

Monitoring Web/Ops

Proactively monitor and report on metrics from both your application and infrastructure to manage growth and popularity.

Motivating Team/Ops

Increasing communication, collaboration and transparency between business and technology teams in your organization.

Supporting Dev/Ops

Continuous alignment of Team/Ops with a focus on defined processes and tools to deliver high quality solutions.

Enhancing Process/Ops

Define, document, align and educate processes and procedures, policies, roles, responsibilities, best practices and standards.

Verifying Security/Ops

Validating corporate digital assets are managed in a framework of identified, protected, detected, responding and recover.

Resume

+20 Years of Tech/Ops Experience

Professional Experience

2017 - Current

Director, Technical Operations + Data Protection Officer

Colligo Networks is the leader in email and document management solutions for Microsoft SharePoint. Enterprises that use SharePoint rely on Colligo’s award-winning solution suite to improve collaboration, increase productivity, and mitigate corporate risk.

2016 - 2017

Vice President, Global IT Operations + Studio Head (Vancouver)

Genesis Gaming Inc is a key supplier of slot content to the most prominent manufacturers and operators in the casino gaming industry, Genesis Gaming, Inc. has built its reputation on experience and performance.

2014 - 2016

Director, Technical Operations

Genesis Gaming Inc is a key supplier of slot content to the most prominent manufacturers and operators in the casino gaming industry, Genesis Gaming, Inc. has built its reputation on experience and performance.

2010 - 2014

Director, Hosting Operations + CISO

RewardStream is a leading provider of recommendation marketing, loyalty and engagement solutions that help brands and companies build deeper - and more profitable - long term relationships with their customers.

2002 - 2010

Manager, Information Technology

RewardStream is a leading provider of recommendation marketing, loyalty and engagement solutions that help brands and companies build deeper - and more profitable - long term relationships with their customers.

2000 - 2002

Manager, Information Technology

Colligo Networks is the leader in email and document management solutions for Microsoft SharePoint. Enterprises that use SharePoint rely on Colligo’s award-winning solution suite to improve collaboration, increase productivity, and mitigate corporate risk.

1996 - 2000

Manager, Information Technology

Infowave Software, Inc. provides enterprise mobile applications, including packaged configurable application software modules in the United States and Canada. The company provides a suite of mobile software solutions that streamline and integrate business operations required by mobile workers, such as enterprise resource planning, field service, supply chain, and asset management operations.

1992 - 1996
GDT Softworks Inc.

Manager, Information Technology

GDT Softworks Inc. is recognized as the worldwide market leader in Macintosh and personal digital assistant printer driver software. The company offers its award-winning PowerPrint(R) products around the world, providing thousands of Macintosh users access to more than 1,000 PC printers.

Consulting Experience

2018 - Current

Technology Consultant

The Digital Technology Supercluster is a consortium of some of the world’s biggest names in healthcare, telecommunications, natural resources and computing, along with start-ups, SMEs, researchers and post-secondary institutions - all working together to solve some of the most pressing productivity, health and sustainability challenges facing Canada and the world today.

2017 - Current

Technology Advisor

Garibaldi Capital Advisors provides M&A and Capital Raising Advisory Services to mid-market technology companies in Canada. Since 2013, we have completed 20 transactions totalling over 350M dollars.

2015 - Current

Technical Advisor

Trusted advisors to the most innovative companies in BC’s technology sector. GO Recruitment is the most referred executive search, recruitment and HR services partner in BC.

2014

Web Operations Advisor

RoomKey isn’t just a property management system for managing your guests – it’s also built to help you acquire and retain them. From marketing to booking to check-out and beyond, RoomKey covers the entire guest lifecycle. RoomKey enhances the guest experience, supports your brand with integrated e-mail and web marketing programs that keep guests coming back.

2004 - 2005

IT Consultant

Layer 7 is a leading provider of security and governance products for Service-Oriented, Web-Oriented and Cloud-Oriented integration. Through its award-winning SecureSpan and CloudSpan Gateways and management products, Layer 7 is helping organizations control how they expose their data and applications to outside divisions, partners, mobile developers and Cloud services. Founded in 2003, Layer 7 operates in the US, Canada and Europe. Layer 7 customers include leading insurance, banking, telecom and government organizations. The company is venture backed by leading Canadian and US investors.

Volunteer & Community Experience

2016 - Current

Technology Integration Engineer

FIA has a working "Alert Hub" on the Amazon Cloud. The free public service is always on, taking in and distributing Common Alerting Protocol (CAP) alerts issued by alerting authorities anywhere in the world. We have developed some filters that can make the Alert Hub easier to use, such as providing a specific feed for "high priority" alerts, and are working to develop additional filters in the near future.

2016 - 2018

Director of Systems

Attracting and retaining customers is a challenge for Restaurateurs. We know how to identify and capture customer engagement moments that help Brands connect better with their customers. We provide solutions that allows the merchant to focus on their business, while we provide insight into their customers.

2010 - Current
Howard DeBeck P.A.C.

Fundraiser Volunteer

Implemented and managed gift card and fundraising events to help raise money for enrichment activities for over 300+ students.

2010 - Current
The Estates

Strata Member

Strata council management for 40 units.

Education

2015 - Current

Amazon Web Services re:Invent Conference

Participating annually in the latest global cloud computing conference since 2015. Getting educated on technical best practices on topics as cloud architecture, continuous deployment, security and identity, large-scale migrations, and machine learning. Gained valuable hands-on experience in day-long technical bootcamps, self-paced labs, workshops, and hackathons.

2004-2005

Microsoft Certified Systems Engineer

Certified as a Microsoft Systems Engineer with platform focus on Microsoft Exchange and Networking technologies.

2003-2005

Systems Engineering Program

Successful completion of systems engineering program with focus on Microsoft Certified technology curriculum at British Columbia Institute of Technology (BCIT).

Multi-Cloud Infrastructures

Amazon Web Services

75%

Microsoft Azure

85%

Google Cloud

60%

Alibaba Cloud

60%

Frameworks & Best Practices

AWS Well Architected Framework

60%

Payment Card Industry (PCI-DSS)

70%

ISO/IEC 27001

65%

ITIL v3 & ISO/IEC 27001

65%

Open Web Application Security Project

70%

Pragmatic Marketing Framework

50%

BC Freedom of Information and Protection of Privacy

65%

General Data Protection Regulation

65%

Team & Project Management

Kanban

90%

Agile/Scrum

50%

Waterfall

80%

Processes & Procedures

Service Level Management

80%

Availability Management

80%

Supplier Management

80%

Incident Management

80%

Problem Management

80%

Event Management

80%

Change Management

80%

Knowledge Management

80%

Release & Deploy Management

80%

Service Testing & Validation

80%

Configuration Management

80%

Event Management

80%

Collaboration Applications

Atlassian Jira & Confluence

75%

Google Apps

80%

Microsoft Office 365

85%

Monday

95%

Product Plan

95%

Slack

95%

Team Gantt

95%

Trello

80%

DevOps Tools

Ansible

25%

Cacti

70%

Chef

50%

DataDog

70%

GitHub

80%

Jenkins

70%

Microsoft Visual Studio Online

60%

Nagios

80%

New Relic

50%

Splunk

70%

Operating Systems & Server Technologies

Apple macOS

80%

Microsoft Windows 2016 Server & Windows 10

80%

Microsoft Hyper-V & Containers Platform

70%

Microsoft Exchange 5.5 to 2016 Server

75%

Microsoft SQL Server 2016

50%

Apache & Nginx Web Server

70%

Ubuntu 18.04 / 16.04

60%

Contact

Get in Touch

604-537-7787

simon@mangopudding.com

Vancouver, Canada

Freelance Available

How Can I Help You?